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HelpDesk
HelpDesk 8.8.7   
Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from ... or by sending an email to "email"). Help desk technicians, responsible for the ticket category (for example, ...
Demo | $299.00

Netwrix Identity Management Suite
Netwrix Identity Management Suite 3.426.0   
... identity management procedures contributes to higher IT help desk costs, bad security, and failed compliance audits. Netwrix ... passwords generate more than half of IT help desk calls. The Suite includes a web-based self-service password ...
Shareware | $1 485.00

SAManage On-Demand IT Management software
SAManage On-Demand IT Management software 2.823   
... a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software ... and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers ...
Demo

DataTrack System
DataTrack System 3.5.9908.1   
Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers ... System helps with all facets of your help desk, including such features as work order tracking, escalation ...
Trialware | $389.99

Customer Support Organizer Pro
Customer Support Organizer Pro 3.2   
Customer Support Organizer Pro,database software for Windows. Simple database management system that helps you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: ...
Shareware | $149.95

Live Support
Live Support 4.0.1.5   
... answer of all questions at right time. Help desk support utility allowed single operator to help multiple customers at same time to reduce response time. Chat program allowed user to ...
Shareware | $79.00

Web Help Desk
Web Help Desk 12.0   
Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset ... and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and ...
Freeware

OTRS Active Directory Config Creator
OTRS Active Directory Config Creator 1.1   
... a flexible web-based ticketing system used for Customer Service & Help Desk. It's fast to implement and easy to customize. ...
Freeware

sitehelpdesk
sitehelpdesk 8.0   
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated ... email tracking in and out of the help desk. Integrates with leading PC auditing and asset management ...
Demo | $800.00

Terminal Service Plus
Terminal Service Plus 5.60   
TSplus provides Multiple Sessions, Web Access, HTML5 and Java client, Load Balancing, Universal Printer, Seamless Remote Application, Application Control, Secure RDP and much more without having to implement 2003/2008 TSE or ...
Shareware | $125.00

AggreGate Network Manager
AggreGate Network Manager 5.11.03   
... tightly integrates with other enterprise systems, such as service desk, inventory, physical access control, and building automation. The ... abilities for monitoring networks, systems, servers, applications, business services, traffic, performance, and datacenter environment. IT infrastructure management ...
Shareware | $1 200.00

Team HelpDesk for Outlook
Team HelpDesk for Outlook 6.5   
... incoming support request emails, assign relevant technicians, enforce service level, set due date and send automated notifications, ... assigned support cases. Furthermore, on the Customer Web Service site, end-users can submit new support requests via ...
Shareware | $750.00

HelpDesk lite
HelpDesk lite 2.1   
... HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the ...
Shareware | $150.00

DualDesk Lite

DualDesk Lite 20.4.9.0   
... 5 seconds with no configuration. Provide temporary, full service ad-hoc remote control help desk services, transfer files, chat,re-boot & auto-reconnect and control a ...
Demo | $395.00

Web Invoice

Web Invoice 8.9   
... Helpdesk Ticketing System Allows you to Manage your Service Business, Receive Service Requests from customers or End-Users and bill from ... office or Remotely at the time of a Service Call, Conduct business on-site with the convenience of ...
Demo | $49.95

Help Desk for IIS
Help Desk for IIS 2.2   
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web ... as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software ...
Shareware | $199.00

Internet Chat
Internet Chat 4.0.1.5   
... software offers best real time website visitor support service. * Powerful live chat application saves customer chat history details like chat date, chat time, browser, IP address etc. * Web ...
Shareware | $79.00

iKode Helpdesk X
iKode Helpdesk X 3.2   
... is a free and easy to use help desk software and email management software that will help ... easily for your website to deliver excellent customer service. ...
Shareware | $39.99

Remote Phone Control for Cisco Phones
Remote Phone Control for Cisco Phones 2,1,3   
... Cisco Unified Communications allows a phone administrator or service desk operator to remotely control a Cisco IP phone ... profile, check the phone display and call your desk phone to troubleshoot without travelling or engaging end ...
Shareware | $390.00

eBLVD Support Center and HelpDesk
eBLVD Support Center and HelpDesk 7.5   
... is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve ... advanced administration, reporting and integration features so help desks and contact centers can achieve increased customer satisfaction ...
Shareware | $59.00

SysAid IT Management Software
SysAid IT Management Software 9.1   
SysAid homepage is a an IT Help Desk software that provides the essential features for managing IT tasks in one Service Desk: Help Desk, Asset Management, MDM, Monitoring, Knowledge Base, Chat, Password ...
Freeware

ADUC HelpdeskAdmin
ADUC HelpdeskAdmin 3.0.4.5   
In an ideal world a helpdesk would take care of most Active Directory related problems before they'd escalate up an expensive support chain. Unfortunately, we don't live in an ideal world, ...
Shareware | $199.99

Ticker Tape
Ticker Tape 1.5.1   
... cost-effective licences for more. It's ideal for Help Desks or Administrators wanting to proactively advise people of ... the number of unneccessary calls coming into the Service Desk during system failures to re-report the issue ...
Demo | $47.00

ServiceDesk Lite 2015 (Free Service CRM)
ServiceDesk Lite 2015 (Free Service CRM) 1.1   
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint ... to closure in a very simple way. For service oriented firms it is very essential to timely ...
Freeware

InterMapper RemoteAccess
InterMapper RemoteAccess 5.8.1   
... sites, consultants who monitor client sites, and Managed Service Providers. A cross-platform application, InterMapper RemoteAccess runs on ... configuration options from any connected location. Management, help desk personnel, and technicians can monitor and respond. InterMapper’s ...
Demo | $400.00
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