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Live Support
Live Support 4.0.1.5   
... answer of all questions at right time. Help desk support utility allowed single operator to help multiple customers at same time to reduce response time. Chat program allowed user to ...
Shareware | $79.00
tags: Real, time, customer, support, software, chat, program, tool, solve, website, visitor, queries, question, solution, service, agents, business, representative, help, desk, online, interaction, live, communication, serve, monitoring, messages, operator

DualDesk Lite

DualDesk Lite 20.4.9.0   
... 5 seconds with no configuration. Provide temporary, full service ad-hoc remote control help desk services, transfer files, chat,re-boot & auto-reconnect and control a ...
Demo | $395.00
tags: remote connection, remote control, point-to-point communication, remote, connection, connect

AggreGate Network Manager
AggreGate Network Manager 5.11.03   
... tightly integrates with other enterprise systems, such as service desk, inventory, physical access control, and building automation. The ... abilities for monitoring networks, systems, servers, applications, business services, traffic, performance, and datacenter environment. IT infrastructure management ...
Shareware | $1 200.00
tags: network monitoring, network management, SNMP, traffic monitoring, sensor monitoring, server monitoring, application monitoring, service monitoring, performance monitoring, router monitoring, switch monitoring, linux, unix, windows, cisco

Webuzo for Trellis Desk
Webuzo for Trellis Desk 1.0.4   
Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable ...
Shareware | $25.00
tags: webuzo, Trellis Desk

Netwrix Identity Management Suite
Netwrix Identity Management Suite 3.428.0   
... identity management procedures contributes to higher IT help desk costs, bad security, and failed compliance audits. Netwrix ... passwords generate more than half of IT help desk calls. The Suite includes a web-based self-service password ...
Shareware | $1 485.00
tags: identity management, password management, account lockout, privileged account

DataTrack System
DataTrack System 3.5.9908.1   
Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers ... System helps with all facets of your help desk, including such features as work order tracking, escalation ...
Trialware | $389.99
tags: service management, customer support, manage helpdesk, management, manage, helpdesk

Internet Chat
Internet Chat 4.0.1.5   
... software offers best real time website visitor support service. * Powerful live chat application saves customer chat history details like chat date, chat time, browser, IP address etc. * Web ...
Shareware | $79.00
tags: Internet, live, chat, communication, interaction, website, visitors, client, customer, business, partner, plan, product, sale, technical, support, representative, officer, company, executive, service, query, problem, solution, utility, tool, software

Live Chat Live Help
Live Chat Live Help 2.3   
We are not priced 'per operator' or 'per user'. It's only $20 for an unlimited number of operators and users. This includes free upgrades. 1 operator? 10 operators? 100 operators? Doesn't ...
Demo | $20.00
tags: live chat, live help, live support software, live chat service, online help software, live help software, live chat software, website livechat, livehelp, livesupport, customer service software, online help desk, chat software, help chat, live chat support, helpdesk

ADUC HelpdeskAdmin
ADUC HelpdeskAdmin 3.0.4.5   
In an ideal world a helpdesk would take care of most Active Directory related problems before they'd escalate up an expensive support chain. Unfortunately, we don't live in an ideal world, ...
Shareware | $199.99
tags: Active Directory, ADUC, servicedesk, service desk, helpdesk, front office, network, networking, inventory, software, administration, last logon, shutdown, Remote Control, Take Over Computer, Printer Distribution, ID mapping

ServiceDesk Standard Edition
ServiceDesk Standard Edition 2015.2.0   
ServiceDesk is simple ready to use software, useful for service oriented firms to systematically manage Service Contracts and Customer Complaints. ServiceDesk - Provide best after sales service - Eliminate paperwork - Reduce Turn around time ...
Shareware | $8.00
tags: Service Desk, Service software, Service CRM, Field software, Service Contract, Complaint management, Field Service Manager, IT Service Desk, Help Desk Software, repair management software, service center software, service industry software, IT Service Desk

MonitorPack Guard
MonitorPack Guard 5.4.2   
... for server monitoring, IT asset management and help Desk solution, optional Cloud Solution (IaaS or Infrastructure as a Service) Cloud Application (Platform as a Service) and software on demand (SaaS or Software as ...
Freeware
tags: Server monitoring, IT supervision, Windows Server health, PC inventory, IT reporting, Cloud solution, PC Audit, IT Asset Management, Microsoft, ITAM, TMA, Microsoft, Help Desk, Active Directory, Windows server, Windows tools for IT, IT service, soft.

OTRS Active Directory Config Creator
OTRS Active Directory Config Creator 1.1   
... a flexible web-based ticketing system used for Customer Service & Help Desk. It's fast to implement and easy to customize. ...
Freeware
tags: OTRS, Active Directory, OTRS config, Active Directory Setup, Active Directory config

Live Chat Software
Live Chat Software 3.7.4   
... Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003. With Our Help Desk Software Live Support Agents can track the visitors ... e-mail and phone logging solutions. Advantages of Help Desk Software system Live chat software is a new ...
Shareware | $9.00
tags: Live Chat Software, Help Desk Software

Terminal Service Plus
Terminal Service Plus 5.60   
TSplus provides Multiple Sessions, Web Access, HTML5 and Java client, Load Balancing, Universal Printer, Seamless Remote Application, Application Control, Secure RDP and much more without having to implement 2003/2008 TSE or ...
Shareware | $125.00
tags: RDP, HTTP, HTTPS, HTML5, mobile, ephone, tablet, android, 64 bits, Windows 7, TS WEB, 2008, 2003, 2012, SBS, RDP server, TSE, Citrix, RemoteApp, RDC, Remote Access, Universal Printer, multi site, home working, secure RDP, web access, TS WEB

SAManage On-Demand IT Management software
SAManage On-Demand IT Management software 2.823   
... a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software ... and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers ...
Demo
tags: Desktop Management, IT asset management, Network Management, IT Management, help desk, software inventory, software asset management, software compliance, asset management software, hardware inventory, License Compliance, PC Inventory

HelpDesk lite
HelpDesk lite 2.1   
... HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the ...
Shareware | $150.00
tags: Lotus notes, lotus, domino, lotus domino, helpdesk, help desk, service desk, servicedesk

Netwrix Web based Password Change for AD
Netwrix Web based Password Change for AD 6.605.849   
Most string password policy settings require all passwords to be changed regularly. Windows users who logon to Active Directory interactively, automatically receive password change prompts and can change their passwords right ...
Freeware
tags: self-service password reset, web-based password change, Active Directory self-service

SmarterTrack
SmarterTrack 12.0.6004   
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with ...
Freeware
tags: customer service, communications portal, software branding, brand, helpdesk, communication

Spiceworks Free IT Management Software
Spiceworks Free IT Management Software 6.0   
Spiceworks is free network management software and help desk software designed for networks with up to 1,000 ... combines in-app purchashing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network ...
Freeware
tags: network monitoring, network management, help desk software, TFTP server, SNMP v3 tools, Active Directory management, network troubleshooting, IT knowledge base, RFQ (request for quote), SQL server monitoring, network inventory, UPS power management

SkyFex Remote Desktop
SkyFex Remote Desktop 3.4.0   
SkyFex Remote Desktop is a free online remote desktop service that allows watching and controlling remote computers in ... required to use it. SkyFex is a secure service for remote support solutions and help desks. It ...
Freeware
tags: remote destop, remote support, remote assistance, remote pc access, desktop sharing, online collaboration, remote desktop control, remote control, remote solution, remote support software, remote access, desktop streaming, help desk software

HelpDesk
HelpDesk 8.8.7   
Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from ... or by sending an email to "email"). Help desk technicians, responsible for the ticket category (for example, ...
Demo | $299.00
tags: helpdesk utility, email notification, customer service, Helpdesk, customer, assign

iHelpdesk
iHelpdesk 2.2 Build 1530   
iHelpdesk is a web-based help desk software. It can help you keep track of ... reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and ...
Freeware
tags: Help desk, Issue Tracker, Improve Service Quality, Helpdesk, Issue, Tracker

Instant Housecall
Instant Housecall 6.0   
... in seconds. Brand the UI, splash screen and desktop icons with your company logo. Repair computers automatically ... temporary session, or access unattended PCs for routine service and maintenance. Instant Housecall includes powerful features like ...
Shareware | $41.00
tags: remote support, remote access, remote control, remote desktop, House call, remote assistance, Housecall, help desk, helpdesk, firewall, router, nat, port forward

AdSysNet Password Manager
AdSysNet Password Manager 3.0.0.0   
... Manager is a web based active directory self service password reset tool. The tool consists of four ... security settings and view the audit report. 2. Service Component - It is the centralized and core ...
Freeware
tags: active directory self service password reset, self service tool, identity management, help desk tool, password manager, active directory self profile update, password reset portal, adsysnet password reset tool, logon password reset tool, adpassword reset tool

xCLOUD Systems Management Suite screenshot
xCLOUD Systems Management Suite 1.0.0.3   
Desktop Support & Management: Simplified Discovery, Remote Control, Inventory Management, Software Deployment, Desktop Imaging and Deployment, Patch Remediation and Service Management... Even in the Cloud xCLOUD Systems Management ... Support and Secure your IT assets with Systems, Service and Security Management leveraging xCLOUD Systems Management Suite. ...
Demo | $7.21
tags: Desktop Management, Systems Management, Remote Control, Help Desk, Disk Cloning
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