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SmarterTrack
SmarterTrack 10.0.5192   
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with ...
Freeware
tags: customer service, communications portal, software branding, brand, helpdesk, communication

LiveChat
LiveChat 6.1.1.0   
... & quick access to live chat with customer service representatives or sales support without installing any additional ... ZenCart, Magento), CMS platforms (Joomla, Drupal, Wordpress), remote desktop tool (LogMeIn Rescue) and help desk software (Zendesk). ...
Commercial | $36.00
tags: live chat software, live help, live support, call center, live chat, live help software, live person, live support software, support software, call center software, php live, boldchat, customer service, online support, live chat solution, liveperson

Live Chat Software
Live Chat Software 3.7.4   
... Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003. With Our Help Desk Software Live Support Agents can track the visitors ... e-mail and phone logging solutions. Advantages of Help Desk Software system Live chat software is a new ...
Shareware | $9.00
tags: Live Chat Software, Help Desk Software

sitehelpdesk
sitehelpdesk 8.0   
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated ... email tracking in and out of the help desk. Integrates with leading PC auditing and asset management ...
Demo | $800.00
tags: helpdesk software, help desk software, helpdesk, software, CRM, ITSM, ITIL, customer support, web based

Issue Tracking Organizer Pro
Issue Tracking Organizer Pro 3.1   
... manage any kind of issues (project issues, customer service issues, help desk issues, ...). 3 simple databases included in Issue ...
Shareware | $149.95
tags: issue tracking manager, issue tracker, issue management, issue tracking database, issue tracking software

Customer Support Organizer Pro
Customer Support Organizer Pro 3.1   
Customer Support Organizer Pro,database software for Windows. Simple database management system that helps you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: ...
Shareware | $149.95
tags: customer support manager, customer support tracker, customer support management, customer support database, customer issue tracking software

HelpDesk
HelpDesk 8.7.0   
Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from ... or by sending an email to "email;). Help desk technicians, responsible for the ticket category (for example, ...
Demo | $299.00
tags: helpdesk utility, email notification, customer service, Helpdesk, customer, assign

Web Help Desk x64
Web Help Desk x64 12.1.0   
The Web Help Desk x64 is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software ... notes" on your monitor to track your help desk team's issues and requests? Say "good bye" ...
Trialware | $144.00
tags: x64 intuitive tracker, x64 automatic router, x64 route request, x64 tracker, x64 router, x64 route

Job Log screenshot
Job Log 5.0.0   
... wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel ... as the call is taken by the support desk. Once the issue is resolved the resolution is ...
Shareware | $39.95
tags: job, work order, track, trackit, ticket, customer support, help desk, help, support

ActiveXperts Helpdesk System
ActiveXperts Helpdesk System 2.0   
... web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. ... from previous responses. The product runs as a service on Windows 2008, Windows 2003, Windows Vista, Windows ...
Shareware | $1 195.00
tags: Helpdesk, help desk, servicdesk, service, itil, foundation, sla, incident, problem, change, management, ITSMF, service level

Omnistar Help Desk Software Solution
Omnistar Help Desk Software Solution 8.1   
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be ... business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship ...
Commercial | $147.00
tags: Help Desk Software, Live Chat Software, Customer Service Software

DataTrack System
DataTrack System 3.5.9908.1   
Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers ... System helps with all facets of your help desk, including such features as work order tracking, escalation ...
Trialware | $389.99
tags: service management, customer support, manage helpdesk, management, manage, helpdesk

SysAid Help Desk
SysAid Help Desk 9.0.53 b13   
SysAid Help Desk Software is a dynamic and highly intuitive software solution for small to medium-sized organizations. SysAid Help Desk provides extensive Helpdesk, Asset Management, Monitoring, Reports and ... yet attractive and easy-to-use package. SysAid Help Desk comes with standardized templates to help you get ...
Freeware
tags: Help Desk, asset management, automatic scanning, inventory, asset, automate

Spiceworks Free IT Management Software
Spiceworks Free IT Management Software 6.0   
Spiceworks is free network management software and help desk software designed for networks with up to 1,000 ... combines in-app purchashing, RFQ (request for quote), help desk software, an IT knowledge base, network inventory, network ...
Freeware
tags: network monitoring, network management, help desk software, TFTP server, SNMP v3 tools, Active Directory management, network troubleshooting, IT knowledge base, RFQ (request for quote), SQL server monitoring, network inventory, UPS power management

iKode Service Desk X
iKode Service Desk X 2.0   
iKode Service Desk X provide a broad range of professional fully ... offers a low cost of ownership yet comprehensive service desk, whether your want an ITIL whether you want ... "Out of the Box" solution for your IT service management or simply need to map clearer business ...
Shareware | $99.98
tags: free customer service software, service management software, service desk software, service management, web-based customer service software, customer support software, IT service management, IT service management, ITIL, helpdesk software, web-based help d

Remote Phone Control for Cisco Phones
Remote Phone Control for Cisco Phones 2,0,3   
... Cisco Unified Communications allows a phone administrator or service desk operator to remotely control a Cisco IP phone ... profile, check the phone display and call your desk phone to troubleshoot without travelling or engaging end ...
Shareware | $390.00
tags: Cisco, callmanager, unified, communications, manager, cleanup, unused, not associated, configuration, CUCM, Cisco Unified Communications Manager, unused entries

Netwrix Identity Management Suite
Netwrix Identity Management Suite 3.314.0   
... identity management procedures contributes to higher IT help desk costs, bad security, and failed compliance audits. Netwrix ... passwords generate more than half of IT help desk calls. The Suite includes a web-based self-service password ...
Shareware | $1 485.00
tags: identity management, password management, account lockout, privileged account

Verax NMS & APM
Verax NMS & APM 2.4.0   
Verax NMS & APM provides a service-oriented, unified management & monitoring of networks, applications and ... recovery, reducing costs and shortening downtimes of IT service delivery. Benefits: - Service- and business- oriented presentation ...
Freeware
tags: network management, application performance monitoring, network monitoring tool, network management software, network tools

Jitbit SaaS Help Desk
Jitbit SaaS Help Desk 3.1.6   
... Jitbit HelpDesk is a hosted web based help desk app offered using "software as a service" model. No need to install, accessible from anywhere ...
Demo | $19.00
tags: saas, hosted, help, desk, help desk, helpdesk, software, issue, tracking, trouble, ticket, knowledge, base

Simple Server Monitor
Simple Server Monitor 2.0.5   
... of your servers and web applications from your desktop. Simple Server Monitor runs as a Windows Service with GUI monitoring console. When a monitor fails, ...
Shareware | $69.95
tags: server monitoring, service monitoring, smtp monitor, pop monitor, imap monitor, http monitor

EasyDesk helpdesk
EasyDesk helpdesk 1.9.6   
... use Call/Work/query logging system for small customer support desks and service or any other companies - Log calls quickly ...
Shareware | $49.00
tags: Shareware, Helpdesk, call, logging, program, Help, Desk

Terminal Service Plus
Terminal Service Plus 5.60   
TSplus provides Multiple Sessions, Web Access, HTML5 and Java client, Load Balancing, Universal Printer, Seamless Remote Application, Application Control, Secure RDP and much more without having to implement 2003/2008 TSE or ...
Shareware | $125.00
tags: RDP, HTTP, HTTPS, HTML5, mobile, ephone, tablet, android, 64 bits, Windows 7, TS WEB, 2008, 2003, 2012, SBS, RDP server, TSE, Citrix, RemoteApp, RDC, Remote Access, Universal Printer, multi site, home working, secure RDP, web access, TS WEB

AggreGate Network Manager
AggreGate Network Manager 5.01.00   
... It tightly integrates with other systems, such as service desk, CRM, building automation, and SCADA. The system has ... abilities for monitoring networks, systems, servers, applications, business services, traffic, performance, and datacenter environment. IT infrastructure management ...
Shareware | $800.00
tags: network monitoring, network management, SNMP, traffic monitoring, sensor monitoring, server monitoring, application monitoring, service monitoring, performance monitoring, router monitoring, switch monitoring, linux, unix, windows, cisco

Web Help Desk Software - Free Ed. (.exe)
Web Help Desk Software - Free Ed. (.exe) 10.0.18.3   
... expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track ...
Freeware
tags: free, help desk, helpdesk, software, windows, microsoft, web help desk, webhelpdesk

LiveHelpNow
LiveHelpNow 4.0   
... Ticket System and Support System (Knowledge base) Customer Service tools your business will become something more in ... to see. Give the intelligence of LiveHelpNow Customer Service Software to your business. ...
Freeware
tags: customer service software, help desk software
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