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Netwrix Identity Management Suite
Netwrix Identity Management Suite 3.427.0   
... identity management procedures contributes to higher IT help desk costs, bad security, and failed compliance audits. Netwrix ... passwords generate more than half of IT help desk calls. The Suite includes a web-based self-service password ...
Shareware | $1 485.00

DataTrack System
DataTrack System 3.5.9908.1   
Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers ... System helps with all facets of your help desk, including such features as work order tracking, escalation ...
Trialware | $389.99

Customer Support Organizer Pro
Customer Support Organizer Pro 3.2   
Customer Support Organizer Pro,database software for Windows. Simple database management system that helps you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: ...
Shareware | $149.95

HelpDesk lite
HelpDesk lite 2.1   
... HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the ...
Shareware | $150.00

DualDesk Lite

DualDesk Lite 20.4.9.0   
... 5 seconds with no configuration. Provide temporary, full service ad-hoc remote control help desk services, transfer files, chat,re-boot & auto-reconnect and control a ...
Demo | $395.00

Issue Tracking Organizer Pro
Issue Tracking Organizer Pro 3.2   
... manage any kind of issues (project issues, customer service issues, help desk issues, ...). 3 simple databases included in Issue ...
Shareware | $149.95

HelpDesk
HelpDesk 8.8.7   
Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver outstanding customer service to your clients. Easy to install, accessible from ... or by sending an email to "email"). Help desk technicians, responsible for the ticket category (for example, ...
Demo | $299.00

Ticker Tape
Ticker Tape 1.5.1   
... cost-effective licences for more. It's ideal for Help Desks or Administrators wanting to proactively advise people of ... the number of unneccessary calls coming into the Service Desk during system failures to re-report the issue ...
Demo | $47.00

ServiceDesk Lite 2015 (Free Service CRM)
ServiceDesk Lite 2015 (Free Service CRM) 1.1   
Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint ... to closure in a very simple way. For service oriented firms it is very essential to timely ...
Freeware

Web Help Desk
Web Help Desk 12.0   
Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset ... and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and ...
Freeware

xCLOUD Systems Management Suite screenshot
xCLOUD Systems Management Suite 1.0.0.3   
Desktop Support & Management: Simplified Discovery, Remote Control, Inventory Management, Software Deployment, Desktop Imaging and Deployment, Patch Remediation and Service Management... Even in the Cloud xCLOUD Systems Management ... Support and Secure your IT assets with Systems, Service and Security Management leveraging xCLOUD Systems Management Suite. ...
Demo | $7.21

Live Chat Software
Live Chat Software 3.7.4   
... Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003. With Our Help Desk Software Live Support Agents can track the visitors ... e-mail and phone logging solutions. Advantages of Help Desk Software system Live chat software is a new ...
Shareware | $9.00

Job Log screenshot
Job Log 5.0.0   
... wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel ... as the call is taken by the support desk. Once the issue is resolved the resolution is ...
Shareware | $39.95

Omnistar Help Desk Software Solution
Omnistar Help Desk Software Solution 8.1   
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be ... business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship ...
Commercial | $147.00

SmarterTrack
SmarterTrack 12.0.6004   
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with ...
Freeware

Live Support
Live Support 4.0.1.5   
... answer of all questions at right time. Help desk support utility allowed single operator to help multiple customers at same time to reduce response time. Chat program allowed user to ...
Shareware | $79.00

eBLVD Support Center and HelpDesk
eBLVD Support Center and HelpDesk 7.5   
... is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve ... advanced administration, reporting and integration features so help desks and contact centers can achieve increased customer satisfaction ...
Shareware | $59.00

Web Help Desk x64
Web Help Desk x64 12.2.0   
The Web Help Desk x64 is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software ... notes" on your monitor to track your help desk team's issues and requests? Say "good bye" ...
Trialware | $144.00

ADUC HelpdeskAdmin
ADUC HelpdeskAdmin 3.0.4.5   
In an ideal world a helpdesk would take care of most Active Directory related problems before they'd escalate up an expensive support chain. Unfortunately, we don't live in an ideal world, ...
Shareware | $199.99

Provide Support Live Chat
Provide Support Live Chat 5.7.3   
... customer support and proactively sell their products and services. The software enables you to chat with your website visitors and customers in real time using a stand-alone Live Chat operator ...
Shareware | $15.00

sitehelpdesk
sitehelpdesk 8.0   
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated ... email tracking in and out of the help desk. Integrates with leading PC auditing and asset management ...
Demo | $800.00

ActiveXperts Helpdesk System
ActiveXperts Helpdesk System 2.0   
... web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. ... from previous responses. The product runs as a service on Windows 2008, Windows 2003, Windows Vista, Windows ...
Shareware | $1 195.00

AggreGate Network Manager
AggreGate Network Manager 5.11.03   
... tightly integrates with other enterprise systems, such as service desk, inventory, physical access control, and building automation. The ... abilities for monitoring networks, systems, servers, applications, business services, traffic, performance, and datacenter environment. IT infrastructure management ...
Shareware | $1 200.00

Team HelpDesk for Outlook
Team HelpDesk for Outlook 6.5   
... incoming support request emails, assign relevant technicians, enforce service level, set due date and send automated notifications, ... assigned support cases. Furthermore, on the Customer Web Service site, end-users can submit new support requests via ...
Shareware | $750.00

SAManage On-Demand IT Management software
SAManage On-Demand IT Management software 2.823   
... a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software ... and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers ...
Demo
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