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LiveChat
LiveChat 6.1.1.0   
... & quick access to live chat with customer service representatives or sales support without installing any additional ... ZenCart, Magento), CMS platforms (Joomla, Drupal, Wordpress), remote desktop tool (LogMeIn Rescue) and help desk software (Zendesk). ...
Commercial | $36.00
tags: live chat software, live help, live support, call center, live chat, live help software, live person, live support software, support software, call center software, php live, boldchat, customer service, online support, live chat solution, liveperson

Simple Server Monitor
Simple Server Monitor 2.0.5   
... of your servers and web applications from your desktop. Simple Server Monitor runs as a Windows Service with GUI monitoring console. When a monitor fails, ...
Shareware | $69.95
tags: server monitoring, service monitoring, smtp monitor, pop monitor, imap monitor, http monitor

Live Chat Software
Live Chat Software 3.7.4   
... Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003. With Our Help Desk Software Live Support Agents can track the visitors ... e-mail and phone logging solutions. Advantages of Help Desk Software system Live chat software is a new ...
Shareware | $9.00
tags: Live Chat Software, Help Desk Software

3CX Phone System for Windows Free
3CX Phone System for Windows Free 8.0   
... proprietary PBX, supports standard SIP soft/hard phones, VoIP services and traditional PSTN phone lines. 3CX Phone System ... reduce call costs substantially by using a VOIP service provider. Its web based administration makes phone system ...
Freeware
tags: Phone system, IP PBX, PBX, PABX, VOIP phone system, SIP, VOIP, office phone system, small business phone system, office telephone system

Ahsay Backup Software (Windows Platform)
Ahsay Backup Software (Windows Platform) 6.15   
... local/online backup solution primarily designed for managed backup service providers. It can be used for providing hosted backup service, and deploying backup appliance for in-house backup. For ... MySQL, Lotus Domino and Windows file servers. For desktops, it supports backup of files, Microsoft Outlook/Out Express, ...
Commercial
tags: ahsay, novastor, remote-backup, vembu, storegrid, novanet, online backup, offsite backup, outlook backup, remote backup, internet backup, network backup, web backup, data backup, file backup, backup software, offsite backup, mac backup, sql backup, exchange backup, linux bac

sitehelpdesk
sitehelpdesk 8.0   
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated ... email tracking in and out of the help desk. Integrates with leading PC auditing and asset management ...
Demo | $800.00
tags: helpdesk software, help desk software, helpdesk, software, CRM, ITSM, ITIL, customer support, web based

Job Log screenshot
Job Log 5.0.0   
... wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel ... as the call is taken by the support desk. Once the issue is resolved the resolution is ...
Shareware | $39.95
tags: job, work order, track, trackit, ticket, customer support, help desk, help, support

ActiveXperts Helpdesk System
ActiveXperts Helpdesk System 2.0   
... web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. ... from previous responses. The product runs as a service on Windows 2008, Windows 2003, Windows Vista, Windows ...
Shareware | $1 195.00
tags: Helpdesk, help desk, servicdesk, service, itil, foundation, sla, incident, problem, change, management, ITSMF, service level

Terminal Service Plus
Terminal Service Plus 5.60   
TSplus provides Multiple Sessions, Web Access, HTML5 and Java client, Load Balancing, Universal Printer, Seamless Remote Application, Application Control, Secure RDP and much more without having to implement 2003/2008 TSE or ...
Shareware | $125.00
tags: RDP, HTTP, HTTPS, HTML5, mobile, ephone, tablet, android, 64 bits, Windows 7, TS WEB, 2008, 2003, 2012, SBS, RDP server, TSE, Citrix, RemoteApp, RDC, Remote Access, Universal Printer, multi site, home working, secure RDP, web access, TS WEB

Web Help Desk Software for Windows
Web Help Desk Software for Windows 10.0.18.3   
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically ... of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based ...
Shareware | $0.01
tags: help desk software, helpdesk software, help desk, helpdesk, web help desk, webhelpdesk, software, windows

AggreGate Network Manager
AggreGate Network Manager 5.01.00   
... It tightly integrates with other systems, such as service desk, CRM, building automation, and SCADA. The system has ... abilities for monitoring networks, systems, servers, applications, business services, traffic, performance, and datacenter environment. IT infrastructure management ...
Shareware | $800.00
tags: network monitoring, network management, SNMP, traffic monitoring, sensor monitoring, server monitoring, application monitoring, service monitoring, performance monitoring, router monitoring, switch monitoring, linux, unix, windows, cisco

Web Help Desk Software - Free Ed. (.exe)
Web Help Desk Software - Free Ed. (.exe) 10.0.18.3   
... expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track ...
Freeware
tags: free, help desk, helpdesk, software, windows, microsoft, web help desk, webhelpdesk

Team HelpDesk for Outlook
Team HelpDesk for Outlook 6.5   
... incoming support request emails, assign relevant technicians, enforce service level, set due date and send automated notifications, ... assigned support cases. Furthermore, on the Customer Web Service site, end-users can submit new support requests via ...
Shareware | $750.00
tags: Issue Tracking, Helpdesk, Service desk, CRM, Customer Service, SLA, ITIL, Service Level Agreements, SMS, Skype, Email monitoring, Escalation, trouble tickets

SAManage On-Demand IT Management software
SAManage On-Demand IT Management software 2.823   
... a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software ... and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers ...
Demo
tags: Desktop Management, IT asset management, Network Management, IT Management, help desk, software inventory, software asset management, software compliance, asset management software, hardware inventory, License Compliance, PC Inventory

HelpSTAR - Help Desk Software
HelpSTAR - Help Desk Software 2009.02   
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management ... real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License ...
Shareware | $4 995.00
tags: HelpDesk, Help Desk, Help Desk Software, Support Desk, IT support desk, IT support, Tech Support, Internal help desk

Omnistar Help Desk Software Solution
Omnistar Help Desk Software Solution 8.1   
Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be ... business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship ...
Commercial | $147.00
tags: Help Desk Software, Live Chat Software, Customer Service Software

HelpDesk lite
HelpDesk lite 2.1   
... HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the ...
Shareware | $150.00
tags: Lotus notes, lotus, domino, lotus domino, helpdesk, help desk, service desk, servicedesk

LiveHelpNow
LiveHelpNow 4.0   
... Ticket System and Support System (Knowledge base) Customer Service tools your business will become something more in ... to see. Give the intelligence of LiveHelpNow Customer Service Software to your business. ...
Freeware
tags: customer service software, help desk software

DataTrack System
DataTrack System 3.5.9908.1   
Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers ... System helps with all facets of your help desk, including such features as work order tracking, escalation ...
Trialware | $389.99
tags: service management, customer support, manage helpdesk, management, manage, helpdesk

Ezidoits Helpdesk
Ezidoits Helpdesk 4.1.2   
... Helpdesk gives you real-time access to our Help Desk, and our trained, friendly and efficient staff. Should ... for a response. Our staff monitor the Messenger service closely and will respond either with the answer ...
Shareware | $26.00
tags: help, online, helpdesk, assistance, advice, search, instant, messenger, email

DualDesk Lite

DualDesk Lite 20.4.8.0   
... 5 seconds with no configuration. Provide temporary, full service ad-hoc remote control help desk services, transfer files, chat,re-boot & auto-reconnect and control a ...
Demo | $395.00
tags: remote connection, remote control, point-to-point communication, remote, connection, connect

Web Invoice

Web Invoice 8.9   
... Helpdesk Ticketing System Allows you to Manage your Service Business, Receive Service Requests from customers or End-Users and bill from ... office or Remotely at the time of a Service Call, Conduct business on-site with the convenience of ...
Demo | $49.95
tags: web invoice, invoice manager, business management, invoice, manager, management

Issue Tracking Organizer Pro
Issue Tracking Organizer Pro 3.02   
... manage any kind of issues (project issues, customer service issues, help desk issues, ...). 3 simple databases included in Issue ...
Shareware | $149.95
tags: issue tracking manager, issue tracker, issue management, issue tracking database, issue tracking software

Customer Support Organizer Pro
Customer Support Organizer Pro 3.02   
Customer Support Organizer Pro,database software for Windows. Simple database management system that helps you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: ...
Shareware | $149.95
tags: customer support manager, customer support tracker, customer support management, customer support database, customer issue tracking software

Issue Tracking Organizer Deluxe
Issue Tracking Organizer Deluxe 4.21   
... manage any kind of issues (project issues, customer service issues, help desk issues, ...). Includes several issue database templates to ...
Shareware | $75.00
tags: issue manager, issue organizer, issue database, issue management
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