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A virtual telephone assistant that works with your multi-line Caller ID hardware from Rochelle, TCI, Zeus Phonstuff Inc, or YES Telecom for monitoring up to 100+ lines. By using your local network, only one Caller ID box is required, allowing several workstations to have the same detailed status of callers and line usage. Full integration with MS Outlook Contacts adds the convenience of working with your favorite PIM. Screen pops, line status, memos, forwarding to pagers, cell phones or email, speed dial buttons, speech and phonebook imports are just some of its many features. Recalls history of any phone number, prints detailed call accounting reports, downloads calls from the hardware that were received when the computer is shut down for weekends and evenings.