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UltraVNC 64 bit
UltraVNC 64 bit 1.1.9.0   
... computers from anywhere in the world and resolve helpdesk issues remotely! With addons like SingleClick your customers ... software or execute complex procedures to get remote helpdesk support. Key features: File transfer, Video ...
Freeware
tags: remote control x64, control remotely x64, file transfer x64, VNCx64, remote x64, remotely x64

SysAid Help Desk
SysAid Help Desk 9.0.53 b13   
... to medium-sized organizations. SysAid Help Desk provides extensive Helpdesk, Asset Management, Monitoring, Reports and Analysis, Live Chat, ... early warning alerts (email, SMS). End-users submit Helpdesk service requests via SysAid's intuitive End User Portal, ...
Freeware
tags: Help Desk, asset management, automatic scanning, inventory, asset, automate

NetWrix Password Manager
NetWrix Password Manager 6.504.782   
... incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies ... the most common IT support issue bringing most helpdesk workload in many organizations. Password complexity and expiration ...
Freeware
tags: identity management, password management, password manager, password reset, self-service, Active Directory, unlock account, account lockout, troubleshoot account lockout, self-service password reset

Spiceworks Free IT Management Software
Spiceworks Free IT Management Software 6.0   
Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, an IT ...
Freeware
tags: network monitoring, network management, help desk software, TFTP server, SNMP v3 tools, Active Directory management, network troubleshooting, IT knowledge base, RFQ (request for quote), SQL server monitoring, network inventory, UPS power management

NetWrix Password Manager
NetWrix Password Manager 6.504.782   
... incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies ... the most common IT support issue bringing most helpdesk workload in many organizations. Password complexity and expiration ...
Freeware
tags: identity management, password management, password manager, password reset, self-service, Active Directory, unlock account, account lockout, troubleshoot account lockout, self-service password reset

NetWrix Web based Password Change for AD
NetWrix Web based Password Change for AD 6.504.782   
Most string password policy settings require all passwords to be changed regularly. Windows users who logon to Active Directory interactively, automatically receive password change prompts and can change their passwords right ...
Freeware
tags: self-service password reset, web-based password change, Active Directory self-service

Web Help Desk Software - Free Ed. (.exe)
Web Help Desk Software - Free Ed. (.exe) 10.0.18.3   
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set ...
Freeware
tags: free, help desk, helpdesk, software, windows, microsoft, web help desk, webhelpdesk

ReplyButler: Outlook boilerplate texts
ReplyButler: Outlook boilerplate texts 5.04   
How often did you type "Dear Mrs. ..." and added a few words that were almost always the same? Why bother with such repetitive task? We don't and you shouldn't either ...
Freeware
tags: Outlook plugin, Outlook tool, mail tool, Outlook add-in, support tool, mail support, e-mail tool, text modules, boilerplates

ABC-Deploy
ABC-Deploy 6.3   
ABC-Deploy is FREE quality software Video available at YouTube Automated Software Deployment. Automated Hardware and Software inventory Distribute all types of management tasks to computers as well as to end users. ...
Freeware
tags: FREE Quality Software, Windows Client Management, Remote Installations, Inventory, Patch Management, Helpdesk Tool

SmarterTrack
SmarterTrack 9.1.4870.25154   
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, ...
Freeware
tags: customer service, communications portal, software branding, brand, helpdesk, communication

Remote Utilities
Remote Utilities 5.4.0.2   
... instant access to your files, databases, and software. Helpdesk providers benefit from the firewall bypass feature that allows firewalls and NAT services to be bypassed when connecting to a remote ...
Freeware
tags: remote desktop software, remote access, access remote, desktop remote, remote pc, remote software, remote access software, access remote pc, remote pc access, remote access pc, remote pc access software, pc remote access software, remote software access

Remote Utilities
Remote Utilities 5.4.0.2   
... instant access to your files, databases, and software. Helpdesk providers benefit from the firewall bypass feature that allows firewalls and NAT services to be bypassed when connecting to a remote ...
Freeware
tags: remote desktop software, remote access, access remote, desktop remote, remote pc, remote software, remote access software, access remote pc, remote pc access, remote access pc, remote pc access software, pc remote access software, remote software access


Smart Application Launcher 1.0.6 B003   
... bug report can be sent to your IT helpdesk: it contains the application settings, the log file and a print screen Use SmartLauncher in basic or advanced mode Decide if ...
Freeware
tags: Application Launcher, Launch Application, Application Updater, Launcher, Launch, Updater

NetWrix Password Manager
NetWrix Password Manager 6.504.782   
... incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies ... the most common IT support issue bringing most helpdesk workload in many organizations. Password complexity and expiration ...
Freeware
tags: identity management, password management, password manager, password reset, self-service, Active Directory, unlock account, account lockout, troubleshoot account lockout, self-service password reset

FREEWARE CentreDesk Corporate
FREEWARE CentreDesk Corporate 6.101   
CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, ...
Freeware
tags: freeware, helpdesk, help desk, call center, call centre, helpdesk software, help desk software, inventory, workshop, centerdesk, corporate, Office 2010 x64

Password Control
Password Control 2.4   
Password Control is a tool designed to allow helpdesk staff and other IT support personnel to reset user passwords. It has a simple and intuitive interface that many users find ...
Freeware
tags: password, active directory, bulk modify, wisesoft, admodify, system admin, bulk update, ldap, adsi, helpdesk, password reset, account management, user management, ad users, active directory users, update attributes, modify attributes, bulk update

Mouse Tracks 2007
Mouse Tracks 2007 6.50   
Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including ...
Freeware | $345.00
tags: Help Desk, PC Inventory, CRM, Knowledge Base, Software

Demoawy
Demoawy 2.0   
... software demonstrations, screen casting, sales presentations, help, training, helpdesk support, demos, education and distance learning, video and voice annotation, Conferencing, and more. Main Features Record screen to AVI or WMV ...
Freeware
tags: free screen recorder, screen recording, video screen capture, screen recorders, record computer screen, screen recording software, screen capture video, screen record, computer screen recorder, computer screen recording, recording screen

Active Directory Account Lockout Manager
Active Directory Account Lockout Manager 1.0   
... is an easy-to-use application that helps administrators and helpdesk personnel resolve account lockout incidents and reset passwords. This reduces downtime caused by user inability to log in as well as ...
Freeware
tags: active directory account lockout, active directory reset password, lockouts, account lockout policy, lockout tool, lockout duration, lockout troubleshooting, reset account, reset computer, password manager, reset passwords, reset password permission

WebsiteChat.net Live Support

WebsiteChat.net Live Support 2.3.0   
WebsiteChat.net Live Support Chat allows your website visitors to connect to a company support team and have their questions answered instantly by clicking on a live chat button embedded on your ...
Freeware
tags: live chat, live support chat, website chat, chat, helpdesk, support software

SIMCommander Express
SIMCommander Express 4.2.0r1   
... SNMP traps, Sounds, run a command line and Helpdesk integration (Remedy, HP OpenView, and SIMCommander IMM). Comprehensive Reports: · SIMCommander Express out-of-the-box report templates including Management reports, Administrator reports, ...
Freeware
tags: Windows event log, event log manager, event log visualization, event log, manager, query

JDisc Discovery
JDisc Discovery 2.7   
JDisc Discovery is an agent-less network inventory and documentation solution that that covers small and medium sized networks, but also discovers data centers. JDisc Discovery provides the information that you need ...
Freeware
tags: Network Inventory, Network Documentation, IT Asset Management, ITIL, CMDB, Software License Management, Helpdesk

iHelpdesk
iHelpdesk 2.2 Build 1530   
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception ...
Freeware
tags: Help desk, Issue Tracker, Improve Service Quality, Helpdesk, Issue, Tracker

Help Desk CentreDesk for Access
Help Desk CentreDesk for Access 6.101   
HelpDesk software is shared by all members of a ... important being first point of contact for the helpdesk; (the staff that receive job requests for later ... decision making must be quick and efficient. Helpdesk software generally provides a common database that is ...
Freeware
tags: log call, call log, call tracker, call, log, track

BugTracker.NET
BugTracker.NET 3.5.0   
... complex. FEATURES: · Suitable for tracking helpdesk customer support tickets as well as software bugs. · Sending and receiving emails is integrated with the tracker, so that the ...
Freeware
tags: track bug, issue tracker, bug tracker, error, tracker, bugtracker
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