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Call Center Manager
Call Center Manager 9.0.5   
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC telemarketing sales rules on intentionally abandoned or dropped calls. Statistical reporting helps you meet Safe Harbor FTC ...
Freeware
tags: agent management, agent monitor, call center, call center management, call center report, call center software, contact center, contact center software, telemarketing, telemarketing software, predictive dialer, FTC's Safe Harbor requirement

Call Center CRM
Call Center CRM 9.0.5   
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and SMS, outbound voice, text messaging or email ...
Freeware
tags: call center CRM, call center management, VOIP call center, customer relationship management, customer data management, auto opt-out management, predictive dialer, call center dialers, call center predictive dialer, call center IVR, call center auto d

Voicent Call Center Manager
Voicent Call Center Manager 9.2.0   
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per ...
Demo | $2 499.00
tags: manage call center, outbound calling pace, measure workload, call center, workload, calling pace

Advanced Call Center
Advanced Call Center 6.0   
... modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and ... customizable and personalized greetings, and conversation recording. Advanced Call Center can send call notifications to your pager ...
Shareware | $39.95
tags: phone, call, caller, telephone, telephone answering machine, caller id, voice modem, paging, call forward, voice mail, phone, call recording, conversation, record, monitor

PrettyMay Call Recorder for Skype Basic
PrettyMay Call Recorder for Skype Basic 5.50   
PrettyMay Call Center for Skype is a 100% software-based Skype IP ... system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Call Recording and Voicemail capabilities and a lot more ...
Freeware
tags: call recorder, record call, save call, record, recorder, call

The Ant
The Ant 2.0   
... The Ant management software contains the most comprehensive call center management solution up to date. Some of the ... create leads.* Built in Soft-phone - Features Dynamic Caller ID, recordings, one click dial, and more.* Control ...
Demo | $6 000.00
tags: lead management, client managemnet, project management, CRM, predictive dialer CRM

CRM Dashboard
CRM Dashboard 9.0.5   
... desktop software that puts the customer at the center of all interactions - phone, text message, email, ... your organization. Key Features: Fully integrated with Voicent Call Center CRM, agents are able to manage customer ...
Freeware
tags: predictive dialer, call center CRM, call center management, call center software, call center auto dialer, customer relationship management, customer data management, phone dialer, call center IVR, call center solutions, crm, auto opt-out management

TwinkiePaste
TwinkiePaste 3.60 B710   
... in office, technical support, customer care, help desk, call center and medical or legal transcription settings. FEATURES: ...
Freeware
tags: paste phrase, phrase editor, insert phrase, phrase, insert, paste

TwinkiePaste
TwinkiePaste 3.60 B710   
... in office, technical support, customer care, help desk, call center and medical or legal transcription settings. FEATURES: ...
Freeware
tags: paste phrase, phrase editor, insert phrase, phrase, insert, paste

TeXnicCenter
TeXnicCenter 2.0 Beta 2   
TeXnicCenter is what we call an integrated documentation environment (IDE) for LaTeX. That means that TeXnicCenter integrates all the functionality you need to create, write, build, fix, view and print ...
Open Source
tags: integrated development, development environment, developing LaTeX, development, integrated, environment

PC-Telephone
PC-Telephone 7.2   
... and more. Supports free PC-to-PC and cheap PC-to-phone/fax calls over Internet or ISDN/PSTN. PC-Telephone provides high quality ... phone device available on the PC. Supported features: caller ID, CLIP/CLIR, audio conferencing, call answer, call transfer, ...
Shareware | $29.00
tags: pc-telephone, pc-phone, pc-pc, pc-fax, sip-phone, softphone, softswitch, voip-switch, sip-server, sip-software, internet-telephone, free-phone, isdn-phone, isdn-fax, usb-phone, voip-phone

TwinkiePaste Portable
TwinkiePaste Portable 3.60 B710   
... in office, technical support, customer care, help desk, call center and medical or legal transcription settings. FEATURES: ...
Freeware
tags: paste phrase, phrase editor, insert phrase, phrase, insert, paste

TwinkiePaste Portable
TwinkiePaste Portable 3.60 B710   
... in office, technical support, customer care, help desk, call center and medical or legal transcription settings. FEATURES: ...
Freeware
tags: paste phrase, phrase editor, insert phrase, phrase, insert, paste

US County Zoom Map
US County Zoom Map 2.0   
... to direct your customers to an appropriate regional call-center or county dealer store. A one-level zoom map looks cool and displays the U.S. map with every count in high detail. ...
Demo | $1 199.00
tags: USA, county, counties, states, map, locator, zoom, flash, interactive, maps, location, cities, navigation, javascript, ajax, swf, fla-shop, wysiwyg, mapping, tool, fla, united states, state, city map, website, clickable, zoomable, u.s.

Web Invoice

Web Invoice 8.9   
... or Remotely at the time of a Service Call, Conduct business on-site with the convenience of using ... Following Fields * Computer Technician, Computer Service Center * IT Helpdesk * Electrician * Mechanic, Auto ...
Demo | $49.95
tags: web invoice, invoice manager, business management, invoice, manager, management

Brekeke PBX
Brekeke PBX 3.16.4.2   
... options to the more sophisticated features that large call centers require. In addition, every user can configure a ...
Trialware | $500.00
tags: IP-PBX system, IP telephony, telephony system, IP-PBX, system

ServiceDesk Standard Edition
ServiceDesk Standard Edition 2015.2.0   
... at your finger tips while attending the service call. Contract Management in ServiceDesk enables you to - Create Contract - Renew contract - Track Contract status i.e. Expired or Active ...
Shareware | $8.00
tags: Service Desk, Service software, Service CRM, Field software, Service Contract, Complaint management, Field Service Manager, IT Service Desk, Help Desk Software, repair management software, service center software, service industry software, IT Service Desk

PhraseExpress
PhraseExpress 16.2.29   
... in office, technical support, customer care, help desk, call center and medical or legal transcription settings. The Client-/Server ... program sits quietly in the system tray until called upon. It gives users the possibility to store ...
Freeware
tags: organize clipboard, clipboard, typo, corrector, phrase, autocorrect text, paste clipboard, clipboard, organize, manager

CapiFax
CapiFax 4.19   
... used. Fax to mail: Depending on the called number or the caller's number you can easily define if and to ... the CLIP number or fax ID of the caller, e.g. for offering regional information based on area ...
Demo | $230.00
tags: fax software, network fax, private number, fax, fax-to-mail, mail-to-fax

Quantum Hulls
Quantum Hulls 1.0   
... number of vertices, are NOT regular polyhedra. I call them "quantum hulls" because they are all convex ... hull is able to rotate freely about its center, then it is interesting to see the dynamics ...
Freeware
tags: game, strategy, tiling, territory, control, conquest, surround, Hex, Havannah, TwixT, PuNCT, math, mathematics

eZee Burrp POS Restaurant Software
eZee Burrp POS Restaurant Software 6.1.101   
... Hardware, Customer Display Pole, PDA, Finger Print devices, Caller ID, Barcode Scanner & other hardware. 4.Supports configuration ... Readers SMS & Email Weighting Scale Fiscal Printer Call Center ...
Shareware | $500.00
tags: eZee Burrp POS Restaurant Software, POS Software, Restaurant Software, EPOS, bar and restaurant software

PresenTense Time Client
PresenTense Time Client 5.4.2280   
... on hundreds of thousands of government, military, 911 call center and corporate computers. The low cost of ownership ...
Demo | $39.95
tags: time client, windows time client, time synchronization, synchronize time, accurate network time, DHCP, centralized management

Drools Planner
Drools Planner 9.44.0   
... service in a hospital, a store or a call center isn't easy. Some of the constraints can include: ...
Freeware
tags: planning automation, automate planning, Java library, plan, automation, automate, OptaPlanner

Employee Payroll
Employee Payroll 5.0.1.5   
Graceful Employee Payroll application is expert to store company record of assorted associations at a definite location into database additionally useful for user to revive deleted or missing information by means ...
Shareware | $49.00
tags: Employee, Payroll, software, records, shifts, leave, attendance, staff, management, schedule, planner, utility, prints, salary, slip, details, trip, training, organization, company, application, connect, database, import, data, security, password

PresenTense Time Client
PresenTense Time Client 5.4.2280   
... on hundreds of thousands of government, military, 911 call center and corporate computers. The low cost of ownership ...
Demo | $39.95
tags: time client, windows time client, time synchronization, synchronize time, accurate network time, DHCP, centralized management
Results Page: 1 2 Next » Displayed: 1 - 25 of 32
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