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The Quality Database is a simple, inexpensive ISO 9000 compliant program that allows small businesses to efficiency manage the Quality System. The database tracks corrective and preventive actions, internal audit tracking, safety improvement, supplier corrective actions, continual improvement projects. Compile and analyze Customer Survey results.

Document QMS review meetings and results. SBS Quality Database is the perfect choice for small businesses based on ISO 9001:2000 compliance.

FEATURES:

· Nonconformance Tracking and Analysis
· Corrective Actions (with Validation and Verification)
· Preventive Actions
· Quality Management Systems (QMS) Review
· Internal audits
· scheduling
· documenting corrective actions
· Supplier Corrective Actions
· Safety Corrective Actions
· Customer Satisfaction Surveys
· Create Surveys
· Record and analyze survey results
· Email CARs directly to employees
Benefits:
· Customer satisfaction
· Quickly and effectively respond to customer complaints
· Rebuild customer confidence when things go wrong
· Monitor Customer Perceptions and take action to improve
· Efficient and cost effective
· Simple, low cost solution
· Saves time and improves efficiency
· Answers are a click away
· Quality effectiveness
· Analyze graphs, charts, and reports on demand
· Report corrective and preventive action (CAPA) performance metrics
· List open CAPA with pending actions, owners, and due dates
· Tracks customer complaints
· Organize and document management review meetings
· A vital tool to ensure ISO 9001:2000, AS9100, ISO/TS 16949 compliance
· Paperless system
· Scan and link digital photographs or other electronic documents